Digital Mailroom

Firstsource provides intelligent, data-driven mailroom and document services that give payers an edge in a complex industry.
Stay Ahead

Rapidly scale to rising inventory demands with intelligent workflow automation

Inbound digital mailroom service

  • Document classification, sorting and indexing based on payer business rules
  • Verification matching of incoming documents with member eligibility
  • Secure document submission tool for providers

Document, Image and Data Capture

  • High-performance scanning, multi-OCR engines and parallel processing
  • Automatic, artificial intelligence-driven document classification
  • Continuous improvement through Machine Learning and Natural Language Processing (NLP) technologies

Automated Workflow

  • Real-time and offline integration with business applications
  • Workflow management across multiple systems
  • Multiple business unit processing

Related Pages

Business Process Automation

Reduce costs, errors and rework while improving efficiency

Claims Processing and Adjudication Services

Firstsource Healthcare's end to end claims processing and adjudication services help leading healthcare payers reduce turnaround time (TAT), increase processing quality and accuracy and reduce backlogs.

BPaaS – Enterprise Claims Services

As a specialized healthcare payer BPO Firstsource has over 20 years of experience in providing business-process-as-a-service (BPaaS) support to leading US healthcare payers.