Vedagiri Vijayakumar

EVP and Chief Operating Officer

Vedagiri Vijayakumar is Executive Vice President and Chief Operating Officer, Healthcare Payer and Publishing at Firstsource Solutions. Vedagiri is responsible for managing the payer business, and for developing the talent Firstsource needs to help meet its business goals.

Vedagiri is focused on driving business growth through continuous improvement and by building a culture of excellence within Firstsource.

Vedagiri holds a BE in Computer Science and Engineering from Sathyabama University, Chennai, India. He began his career at Vetri Software India as a Senior Systems Engineer, before relocating to the United States. Prior to joining Firstsource, Vedagiri also worked as a Programmer Analyst with automotive business, R.L.Polk & Company.

Vedagiri joined Firstsource in March 2004 as Business Practice Manager for the Publishing business. During his time at Firstsource, Vedagiri has taken increased responsibility for healthcare operations and now manages global delivery for some of the largest brands in the healthcare and publishing sectors.

Vedagiri is dedicated to supporting his clients by tackling their challenges with innovative solutions. With the support of his team and his never-wavering commitment to excellence, he continues to develop and introduce new products and services designed to help drive his clients’ growth.

More than 20 years ago, Firstsource entered the healthcare industry with the mission of providing back office services to payers and providers.

Since then, we’ve processed hundreds of millions of claims, growing with our market through years of expansion and regulatory changes. We’ve met those challenges with new services, technologies, and acquisitions to develop an infrastructure for serving our customers in an ever-evolving healthcare environment.

Our goal is to help payers increase membership while minimizing administrative costs, to help providers efficiently deliver care and receive reimbursement, and to offer members support that reflects our customers’ high standards and inspires loyalty.