Telehealth Tech Support

Firstsource Healthcare's comprehensive telehealth support services includes tech support, remote device support as well as patient coaching - enabling success for your telehealth program.
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With telehealth solution

  • 71% of healthcare providers now use telehealth or telemedicine tools to connect with patients
  • 94% – 99% of telehealth patients report being satisfied with their telehealth experiences
  • The average estimated cost of a telehealth visit is $40 to $50 per visit – compared to the average estimated cost of $136 to $176 for in-person acute care
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Related Pages

Omnichannel Contact Center

Firstsource Healthcare's omnichannel contact center helps deliver the experience your customers demand in this multi-channel world and enables you to take your member and provider engagement to the next level.

After Hours Call Center

Healthcare issues don’t wait for convenient times of day. Firstsource's after hours call center services ensures your member and providers get the immediate attention they deserve, leading to higher retention and satisfaction—and a higher Net Promoter Score (NPS).

Provider Data Management & Credentialing

Our provider data management and credentialing services empowers you with the most updated and accurate provider data available, resulting in better service quality and avoidance regulatory penalties.