Why Us

Our corporate culture is built on giving back

Firstsource Solutions Limited seeks to be a good corporate citizen in all aspects of its operations and activities. We commit to operating in an economically, socially and environmentally responsible manner whilst balancing the interests of diverse stakeholders. The way Firstsource does business reflects its commitment to profitable growth, sustainable development and integrity.

Our CSR Policy is governed and guided by our Group’s corporate vision to enable inclusive growth, and our aspiration to be India’s leading business group serving multiple market segments, for our customers, shareholders, employees and community.

Firstsource has adopted a focused and structured approach towards implementing its CSR initiatives. We have identified thematic and programme areas to guide the design, intent and approach of our CSR initiatives. We also engage employees in our focus areas where possible through programmes like payroll giving, volunteering and fund-raising.

Firstsource has been helping organizations manage challenges unique to the healthcare industry for over 20 years. Our Right-Shore Business Process Solutions helps 12 of the top 20 payers navigate complex issues like unplanned volume, complex Omni-channel client facing communications, and much more, with expertise and confidence.

Stay Ahead

Firstsource is your best resource - Leading payers turn to Firstsource!

  • We serve 20 national and regional health plans representing over 50 million covered lives
  • We use advanced web-based hosted SaaS solutions and remote access for labor support to multiple client platforms
  • State of the art Customer Relationship and Workforce management systems
  • 32,000+ global and US based employees
  • 10 domestic & global multilingual operation centers
  • Proprietary Tools and Award-Winning Products